Monitoring - Our system has now completed the processing of all backlogged uploads that previously had the "pending" status; any new uploads should now be processing at their normal rate.

We will continue to monitor to ensure that all uploads continue to process normally.

Jan 21, 2023 - 14:07 EST
Identified - We identified a slowdown in our system causing a delay in upload processing. We are working resolve this issue and to process all backlogged uploads. During this time, new uploads may also experience a delay while our system continues to process all uploads in the queue.

We have made this a top priority and are working to expedite this process as much as possible.

Jan 20, 2023 - 16:02 EST
Webapp ? Operational
Repricing Operational
API Operational
User Database ? Operational
Insight Database ? Operational
Master Database ? Operational
Upload Processing Operational
Orders Download Operational
FBA Inventory Operational
Edit Listings Operational
Reporting Operational
Listing download Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2023

No incidents reported today.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been fully resolved.
Jan 25, 11:35 EST
Investigating - We have received reports that some users are unable to login to their account and access Informed. We have made this our top priority and are currently investigating this issue.
Jan 25, 11:09 EST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

Unresolved incident: Delayed Upload Processing.

Jan 20, 2023
Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

No incidents reported.