All Systems Operational
Webapp ? Operational
Repricing Operational
API Operational
User Database ? Operational
Insight Database ? Operational
Master Database ? Operational
Upload Processing Operational
Orders Download Operational
FBA Inventory Operational
Edit Listings Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020

No incidents reported.

Dec 3, 2020

No incidents reported.

Dec 2, 2020
Resolved - After close monitoring we have confirmed this issue has been fully resolved.
Dec 2, 15:43 EST
Monitoring - As of 12:19 AM EST Amazon has reported that all systems at MWS have recovered and operations have returned to normal. We will continue to monitor to ensure Amazon's system remains functioning and Informed continues to remain fully operational.
Dec 2, 12:40 EST
Investigating - Amazon Web Services is currently experiencing issues in their reports and feeds API which may result in delays in updating listing/competition data in Informed and updating prices on Amazon.

We will continue to monitor this issue closely to ensure Informed functionality begins working again as soon as this issue is resolved. Amazon is currently aware of this issue and investigating; additional status updates from Amazon can be found at the following link:

http://status.mws.amazon.com/
Dec 2, 10:12 EST
Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020
Resolved - This incident has been resolved.
Nov 27, 08:22 EST
Monitoring - As of 3:30am EST all systems at MWS have recovered and operations have returned to normal.
Nov 26, 05:01 EST
Identified - Amazon Web Services is currently experiencing outages and delays which may result in the following degraded performance in Informed: repricing activity, upload processing, and report/template downloads.

We are looking into the situation and working to try and get this resolved as soon as possible. Additional updates will continue to be posted here. You can also access Amazon's Status Page to receive updates regarding this outage from their end at the following link: https://status.mws.amazon.com/
Nov 25, 09:35 EST
Nov 26, 2020
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.