We have been able to confirm that this issue is resolved and that our system is continuing to process uploads successfully at their normal rate.
Posted 2 months ago. Jul 10, 2019 - 09:17 EDT
Our system has now completed the processing of all backlogged uploads that previously had the "pending" status; any new uploads should now be processing at their normal rate.
We will continue to monitor to ensure that all uploads continue to process normally.
Posted 2 months ago. Jul 09, 2019 - 15:42 EDT
We identified a slowdown in our system causing a delay in upload processing. We are working to process all backlogged uploads with the "pending" status. During this time, new uploads may also experience a delay while our system continues to process all uploads in the queue.
We have made this a top priority and are working to expedite this process as much as possible.